Guides
How to get phone jobs done.
What you can do yourself, today, on the phone you already have. Each guide shows how a simp handles the same job.
GarethRecorded call - 0:18How to stop spam callsBlock, filter and register on your own phone - then hear Gareth see off a cold caller.Blocked. 3 more like it this week - you weren't disturbed.
PoppyRecorded call, hold music trimmed - 4:46How to get through to a humanThe menu options that skip the queue, and the times lines are quietest.4 minutes of hold music you did not hear.- PoppyExample call - 4:52How to get a GP appointmentWhen the lines open, the online routes, and how your simp can book it for you.Booked - Thursday, 9:40am. 4 minutes of queue you didn't hear.
AlfieRecorded call - 0:52How to get your bill reducedFind your out-of-contract date, know the going rate, and ask for retentions.£74 a month, fixed 12 months. £240 saved a year.
BevExample call - 0:29How to cancel a subscriptionCancel in the app, by phone or by letter - and how to get it confirmed in writing.Cancelled. Reference CX4471, confirmation emailed.- BevRecorded call - 0:31When a parcel doesn't arriveWho to contact first, what to ask the seller for, and when to go to your card provider.Redelivery Saturday AM. Confirmation emailed.
- AlfieExample call - 0:44How to chase a refundAsk in writing, give them a date, and know when your card provider can help.Refund processed. Due within 5 working days, reference RF2290.
- PoppyExample call - 0:31How to book an appointment by phoneHave your times ready, call when the line opens, and get it confirmed.Booked - Thursday, 9:30am. Confirmation by text.
- PoppyRecorded call - 0:29I hate making phone callsSmall habits that make a call easier, and a simp that makes it for you.Booked - Fri 8:15pm, table of 4, window.
- AlfieExample call - 5:26How to call your energy supplierWhere the number is, what to have ready, and how switching works.Reading logged. Tariff details emailed for Alex to decide.
- PoppyExample call - 4:58How to call your bankUse a number you trust, pass security yourself, and say what you need first.Alex tapped Take over and answered security himself.
- BevExample call - 0:33How to call your broadband providerCheck your contract, ask the loyalty team to match a better price, or switch in one call.Out of contract since March. Offer emailed for Alex to decide.
- GarethExample call - 3:46How to call your councilCouncil tax, bins and parking: find your council and what to have ready.Missed collection logged. Reference WR2207, back by Friday.
- PoppyExample call - 5:41How to get a flight refund or compensationWhat to have ready, how to ask for a refund or another flight, and where the CAA's guidance is.Alex tapped Take over to confirm the refund.
- BevExample call - 5:22How to call your insurerWhat a claim needs, and how to ask about your renewal price.Alex tapped Take over for the details.
- PoppyExample call - 0:34How to make a phone call in another languageLiving somewhere new, sorting something out abroad or on holiday: a simp makes the call in the language you choose.Booked - Thursday, 8am to 12pm. An engineer will look at the boiler.
- BevExample call - 0:39How to book a table for a groupThe headcount, two times, allergies and the deposit question - then a simp books it inside your times.Booked - Saturday, 7:30pm, table for 8. Vegetarian and nut allergy noted.
- GarethExample call - 0:52How to book a venue for a partyWhat the price includes, the deposit and the practical bits, with the quote in writing.Held for a week - the upstairs room, Saturday the 14th. Price and details coming by email.
- AlfieExample call - 0:31How to book a group activityBowling, an escape room or a class: dates, ages, group prices and what to bring.Booked - Sunday, 2pm, two lanes side by side. Bumpers on one. Arrive ten minutes early.
- PoppyExample call - 0:45How to book a taxi or minibus for a groupPeople and bags, the fare up front, and an early pick-up booked the day before.Booked - tomorrow, 6am, eight-seater to the airport. Fare approved by Alex.
- GarethExample call - 0:55How to book rooms for a group tripRooms together, a group rate and one confirmation listing every room.Booked - three rooms side by side, Friday the 6th for two nights, with a cot. Alex approved the deposit; the link is coming by email.
- How to haggle your renewalGet quotes first, then ring the cancellations team with a number to beat.Coming soon
- How to complain and get compensationPut it in writing, set a deadline, and keep a record of every call.Coming soon
Let your simp make the call.
Every plan comes with an AI number of your own, and a simp to answer it.