Yes, Copilot can make a phone call for you.
Not a recording and not a chatbot on the other end. Ask Copilot to sort something that needs a phone call, and it hands that call to Simp. One of your simps rings the business and talks to a person.
Connecting it, once.
Simp is added to Copilot once, from the same place its other tools are managed, and it can hand calls over from then on.
Open Copilot settingsIn the Copilot app or on the web, signed in to the Microsoft account you use.
Add Simp to what Copilot can useSign in with the Simp account you already have. Copilot will show you what it is being given access to before you agree.
That is itSimp is now something Copilot can use, and you will not have to do this again.
This is a Microsoft feature and the screen is theirs. If yours looks different, check for an update.
Building your own integration? See the connect guidesThen just ask, in your own words.
There is no phrase to memorise. Say what you want to happen and mention that it needs a call.
It works out who to ring and what to ask for, fills the call in, and hands it to Simp. Then it stops, and tells you it is waiting on you.
The call appears in the Simp app
It never calls without your say-so.
The call waits in the Simp app with everything it is about to do on screen: who is being rung, what is being asked for, and what it may share to get it.
Approve it for now, or set it for later. Ask for a call on Sunday morning and it sits in the queue until then, so you can hand over something you would only have put off anyway.
This is the whole reason it is safe to let an AI set up a phone call on your behalf.
What happens on the call.
Your simp rings from your AI number, works the objective, and comes back to you the moment it reaches something that is yours to decide.
Menus, hold music and being passed between departments, none of which needs you. Your simp waits on hold for up to 6 minutes, then lets you know so you can take over.
The moment it hits something only you can agree to, it stops and asks rather than guessing on your behalf.
What was said, what was agreed, and a transcript. Copilot gets the result so it can carry on with whatever you asked for.
Copilot gets the outcome, not your identity. Your number stays in Simp, and the business is rung from your AI number rather than your real line.
What it will not do.
Worth knowing before you set one up rather than after.
Copilot can set a call up and nothing more. It never calls without your say-so: the call waits for you in the Simp app, unless it fits your say-so given in advance on a plan with autonomous mode.
Your simp says who it is and who it is calling for. It is not a voice clone and it does not claim to be you.
Anything with a payment or a commitment attached comes back for your approval first, however it was phrased.
Questions about Copilot calls.
Can Copilot really phone a business?
Not on its own. It can ask Simp to, and Simp makes a real call to a real phone number. It never calls without your say-so. The person answering hears one of your simps.
Does Microsoft see my phone number?
No. Your number stays in Simp, the call goes out from your AI number rather than your real line, and what goes back to Copilot is the outcome of the call.
Which plan do I need?
Any of them. Every Simp plan can connect every AI app we support. The only difference is autonomous mode, on Simp Pro: your say-so given in advance, as rules you set for your AI apps.
What if I ask for a call and change my mind?
Do nothing. The call sits in the app waiting for an approval that never comes, and nothing is dialled. You can throw it away from there.
Not a Copilot person?
It works the same way from the other assistants, and each one connects a little differently.
The apps it works with
You need a Simp plan.
AI calling comes with every plan, including the AI-only one that sits alongside the network you are already on, and every plan can connect every AI app we support.