What do you do with my data, and how do I see or delete it?

On your mobile line we don't get access to your texts, your location or what you do online.

Our privacy policy, at https://simpmobile.com/policy, says exactly what we collect and why. In short: what we need to run your line, your account and your simp, and nothing we don't.

Your business is your business.

Your eSIM and mobile line. We don't get access to your texts, your location or anything you do online. None of it.

Calls with your simp. Calls aren't recorded as audio. You get a written transcript and summary, there for 30 days after the call, then they're removed. If Help improve Simp is on, a copy with your personal details masked may be kept until 12 months after the call to make Simp better, then deleted; turn it off and we keep none. Only a small number of authorised senior people at Simp can open a call, and every look is logged. The details are in Are my calls recorded? What do you keep?

Support chats. We keep your support conversations for 2 years. Transcripts of support calls, and any call details copied into a support case, are removed 30 days after the call, like your calls.

Getting a copy of your data. Ask in the support chat in the app or the dashboard, once you're signed in, and we'll send it.

Deleting your account. Ask in the support chat in the app or the dashboard, once you're signed in, and we'll take it from there.