What happens if I move between Simp AI and Simp+ or Simp Pro?

Moving up adds an eSIM and a UK number; moving down removes them at the end of your billing period.

In the UK, Simp AI is AI only: it has no eSIM and no UK mobile number. Simp+ and Simp Pro include both. Your AI number, with your simp on it, stays the same whichever way you move.

Moving up from Simp AI starts as soon as it's paid. You get a new eSIM with a new UK mobile number. Want to keep the number you have with another network? Once your eSIM is live, move it in: see How do I bring my number to Simp?

Moving down to Simp AI is booked for the end of your billing period, and everything keeps working until then. On that date, mobile service on your eSIM stops and your UK mobile number goes with it, unless you've moved it to another provider first. To keep it, get your transfer code (PAC) before the date and give it to your new provider: text PAC to 65075 from your Simp phone. Don't leave it late: once the date has passed, we can't promise you a code.

Moving a number in to Simp? A move to Simp AI can't be booked while a number is still being moved in. Wait for the move to finish, then book it.

Your minutes and AI features follow your plan: see What happens to my AI minutes and features if I change plan?