What happens to my AI minutes and features if I change plan?

Moving up gives you the new features straight away.

You change or cancel in the dashboard: see How do I change or cancel my plan?

Moving up gives you the new features and the extra minutes straight away, and you pay the difference for the rest of your current billing period. Running low on minutes? Moving up can beat buying a top-up.

Moving down takes effect from your next billing period. From then, features like scheduled calls or AI apps going ahead on their own may go, and connected apps go back to asking you first.

Cancelling keeps everything working until the end of the period you've paid for. Then see What happens to my AI number if I cancel?