What your simp is allowed to do
Whatever you've set up and said yes to, and nothing else.
It never calls without your say-so, given call by call or in advance as rules you set for your AI apps on a plan with autonomous mode. It never says anything sensitive without your go-ahead, and never pretends to be you.
- Objective
- Get the monthly rate down
- May share
- Name, account number
- Set up by
- Your AI assistant
Three rules. Every call follows them.
- Rings the number you approved
- Waits on hold for up to 6 minutes and gets through phone menus
- Works towards the goal you set
- Shares the facts you marked "allowed to share"
- Answers calls to your AI number and takes messages
- Writes you a transcript and a summary afterwards
- Starting any callUnless your say-so was given in advance, as rules you set for your AI apps, on a plan with autonomous mode.
- Anything you marked "ask me first"Such as your date of birth or card details.
- Agreeing to anything that commits youA payment, a new price, a contract.
- A repeating callYou approve it once when you set it up. Stop the series whenever you like.
- Calls without your say-so
- Gives out passwords, PINs or security answers
- Shares anything you marked "never"Such as your home address or passport number.
- Makes up a fact it hasn’t been givenIt says it doesn’t have it.
- Claims to be you
- Calls from your own numberEvery call goes out on a Simp number.
- Denies being an AI when it’s asked
Who can set up a call. Who can start one.
- Energy supplier, about the rateTuesday, 9:00amSet for a time
- Courier, chase the parcelEvery Monday, 10:00amRepeats
- Doctor's office, book the appointmentWhen the line opens, 8:00amSet for a time
Step in live. Or answer later.
You never have to sit through a call to stay in control. Jump in while it's happening, or let your simp get on with it and reply whenever suits you.
What it keeps.
Afterwards you get a transcript and a summary of what was said and agreed. It doesn’t keep listening once the call ends, and your transcript and notes stay in your app for 30 days. A copy with your details taken out is kept for up to 12 months to improve Simp only while you have Help improve Simp turned on in the app, and it starts off.
If it gets something wrong.
You can read the exact words it used in the transcript, so there’s never a question about what was said.
Inside these rules, here’s what it handles.
ColleenExample call - 0:17How to stop spam callsBlock, filter and register on your own phone - then hear Colleen see off a cold caller.Blocked. Nobody was put through, and you weren't disturbed.
LiamExample call - 5:00How to get through to a humanThe menu options that skip the queue, and the times lines are quietest.You tapped Take over. 4 minutes of hold music you did not hear.
AveryExample call - 0:29How to cancel a subscriptionCancel in the app, by phone or by letter - and how to get it confirmed in writing.Cancelled. Reference CX4471, confirmation emailed.
LiamExample call - 4:38How to get through to the CRAThe line, the hours and what to have ready - then tap Take over when an agent answers.Alex took over for the identity check. 4 minutes of hold music Alex didn't hear.
ColleenExample call - 5:07How to reach Service CanadaThe EI and pension lines, the hours and your SIN - then take over when an officer answers.Alex took over for the identity check. 4 minutes of hold music Alex didn't hear.
GordExample call - 3:31How to get through to your utilityThe number on your bill, what to have ready, and what to do if it isn't sorted.Alex took over for the identity check. 3 minutes of hold music Alex didn't hear.
AveryExample call - 3:03How to get through to your phone providerYour PIN, the menu option that answers fastest, and getting changes in writing.Alex took over for the identity check. 2 minutes of hold music Alex didn't hear.
AveryExample call - 0:31When a parcel doesn't arriveWho to contact first, what to ask the seller for, and when to go to your card provider.Redelivery Saturday morning. Confirmation emailed.
GordExample call - 0:44How to chase a refundAsk in writing, give them a date, and know when your card provider can help.Refund processed. Due within 5 working days, reference RF2290.
LiamExample call - 0:31How to book an appointment by phoneHave your times ready, call when the line opens, and get it confirmed.Booked - Thursday, 9:30am. Confirmation by text.
LiamExample call - 0:27I hate making phone callsSmall habits that make a call easier, and a simp that makes it for you.Booked - Fri 8:15pm, table of 4, window.
LiamExample call - 0:34How to make a phone call in another languageLiving somewhere new, sorting something out abroad or on holiday: a simp makes the call in the language you choose.Booked - Thursday, 8am to 12pm. An engineer will look at the boiler.
AveryExample call - 0:39How to book a table for a groupThe headcount, two times, allergies and the deposit question - then a simp books it inside your times.Booked - Saturday, 7:30pm, table for 8. Vegetarian and nut allergy noted.
ColleenExample call - 0:52How to book a venue for a partyWhat the price includes, the deposit and the practical bits, with the quote in writing.Held for a week - the upstairs room, Saturday the 14th. Price and details coming by email.
GordExample call - 0:31How to book a group activityBowling, an escape room or a class: dates, ages, group prices and what to bring.Booked - Sunday, 2pm, two lanes side by side. Bumpers on one. Arrive ten minutes early.
LiamExample call - 0:45How to book a taxi or minibus for a groupPeople and bags, the fare up front, and an early pick-up booked the day before.Booked - tomorrow, 6am, eight-seater to the airport. Fare approved by Alex.
ColleenExample call - 0:55How to book rooms for a group tripRooms together, a group rate and one confirmation listing every room.Booked - three rooms side by side, Friday the 6th for two nights, with a cot. Alex approved the deposit; the link is coming by email.
Questions about what your simp is allowed to do.
Can it ring lots of numbers or make sales calls?
No. It only rings numbers you approve. It can’t work through a list, can’t dial in bulk and can’t make marketing calls, so spamming is impossible.
Is AI calling legal?Can it pay for things?
Only on a call you approved, and only if you’ve allowed it to use your card details.
Can it sign me up to something?
Not without your yes. Anything that commits you comes back to you first.
How long will it wait on hold?
Your simp waits on hold for up to 6 minutes, then lets you know so you can take over. Any call your simp is handling ends after 10 minutes. Hand-over isn't automatic: you tap Take over in the Simp app.
Can I change what it’s allowed to share?
Yes, any time in the app, fact by fact.
Can it call 911?
No. Your simp and your AI number can’t call 911. In an emergency, call 911 from your phone’s own line, straight away.
Does it remember earlier calls?
It works from the instructions and details you give it, and it can carry context from earlier calls so you don’t have to repeat yourself.
Your rules. Your simp.
Every plan comes with an AI number, and a simp that only does what you say yes to.



