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Yes, Muse can make a phone call for you.

Not a recording and not a chatbot on the other end. Ask Muse to sort something that needs a phone call, and it hands that call to Simp. One of your simps rings the business and talks to a person.

Muse is available in the US and Canada for now.

Connecting it, once.

Simp goes into Muse as a connector, the same place it keeps the other apps it works with. It takes a minute and you never do it again.

  1. Step 1Add the Simp connector

    In the Muse app or at muse.ai, go to Settings, then Connectors, and select Connect next to Simp. Muse shows you what Simp is before you go on.

  2. Step 2Sign in to Simp

    Select Continue and sign in with the Simp account you already have.

  3. Step 3Approve the connection

    Muse asks you to approve each connection on its own. Simp shows you what Muse is being given access to, and you approve it once.

  4. Step 4Ask Muse for a call

    Ask it to sort something that needs a phone call. You will not have to connect it again, on any of your devices.

Connectors are a Muse feature, so what you see on screen is Meta's rather than ours. If yours looks different, check for an app update.

Building your own integration? See the connect guides

Then just ask, in your own words.

There is no phrase to memorise. Say what you want to happen and mention that it needs a call.

Ring the dentist and get my check-up moved to a morning next week.
Call the restaurant and book a table for four on Saturday night.
Chase the sofa delivery and find out what day it is actually coming.
My phone bill has gone up again. Call them and get it back down.
Sent to Muse
What Muse does next

It works out who to ring and what to ask for, fills the call in, and hands it to Simp. Then it stops, and tells you it is waiting on you.

The call appears in the Simp app

It never calls without your say-so.

The call waits in the Simp app with everything it is about to do on screen: who is being rung, what is being asked for, and what it may share to get it.

Approve it for now, or set it for later. Ask for a call on Sunday morning and it sits in the queue until then, so you can hand over something you would only have put off anyway.

This is the whole reason it is safe to let an AI set up a phone call on your behalf.

Gord, ready to dialAsked for by Muse
May shareName, booking reference
WhenNow, or a time you pick
Approve and callNothing happens until you press it

What happens on the call.

Your simp rings from your AI number, works the objective, and comes back to you the moment it reaches something that is yours to decide.

It holds and waits

Menus, hold music and being passed between departments, none of which needs you. Your simp waits on hold for up to 6 minutes, then lets you know so you can take over.

It comes back when it matters

The moment it hits something only you can agree to, it stops and asks rather than guessing on your behalf.

You get the outcome

What was said, what was agreed, and a transcript. Muse gets the result so it can carry on with whatever you asked for.

Muse gets the outcome, not your identity. Your number stays in Simp, and the business is rung from your AI number rather than your real line.

What it will not do.

Worth knowing before you set one up rather than after.

It cannot dial by itself

Muse can set a call up and nothing more. It never calls without your say-so: the call waits for you in the Simp app, unless it fits your say-so given in advance on a plan with autonomous mode.

It will not pretend to be you

Your simp says who it is and who it is calling for. It is not a voice clone and it does not claim to be you.

It cannot spend your money unasked

Anything with a payment or a commitment attached comes back for your approval first, however it was phrased.

Questions about Muse calls.

Can Muse really phone a business?

Not on its own. It can ask Simp to, and Simp makes a real call to a real phone number. It never calls without your say-so. The person answering hears one of your simps.

Does Meta see my phone number?

No. Your number stays in Simp, the call goes out from your AI number rather than your real line, and what goes back to Muse is the outcome of the call.

Which plan do I need?

Any of them. Every Simp plan can connect every AI app we support. The only difference is autonomous mode, on Simp Pro: your say-so given in advance, as rules you set for your AI apps.

What if I ask for a call and change my mind?

Do nothing. The call sits in the app waiting for an approval that never comes, and nothing is dialled. You can throw it away from there.

Not a Muse person?

It works the same way from the other assistants, and each one connects a little differently.

The apps it works with

You need a Simp plan.

AI calling comes with every plan, and every plan can connect every AI app we support.

See the plans